As we have outlined in an earlier article, a lot of Zimbabweans are not used to having a warranty. Most of the products we buy especially gadgets are from the so-called grey market. You walk up to a guy on the streets or into a shop at Gulf Complex, pull out wads of cash from your wallet, pay for the phone you want, get the phone and walk out. Sometimes you do not even get a receipt. When you buy a phone from our friends at Pindula Market the experience is different. Not only do you get to pay the same low prices you are used to when buying from street dealers, you also get a free warranty.

With a free warranty, you can get your phone repaired or replaced for free if it later develops problems associated with manufacturing defects that might have escaped notice when you made the purchase. Believe me, it happens more often than you think. A friend recently bought a perfectly working phone that wouldn’t charge up once the battery reached zero per cent. When you buy a phone from Pindula Market you can visit any of the following Carlcare centres and get it repaired for free:


  • Itel home, Shop number 50 Cameroon Street, Harare. Phone: +263715503548
  • M Floor, Club Chambers, CNR Nelson Mandela and Third Street, Harare. Phone: +263242700133
  • Shop #g11. Nicks Mall,  corner Chinhoyi and bank street, Harare. Phone +263715673706
  • 8th, South East wing, Stand No.17891, Beverly Court, 100 Nelson Mandela Avenue, Harare. Phone: +263242700133, +263242721549
  • No. 73, Cameroon Street, Harare. Phone: +263-0777534787
  • Shop No 4, Margolis Plaza, Corner Harare Street and Speke Avenue, Harare. Phone: +263-0772801263
  • 47 Cameron Street, Cnr Cameroon, Charter and Bute, Harare. Phone: +263715503548


  • Shop number 54, Bulawayo Centre, Joshua Nkomo Street, Opposite Esats Store, Bulawayo. Phone: +263715503548
  • Shop number 6 Elons Court Joshua Mqabuko Nkomo st and 3rd Avenue Opposite Zuva Garage, Bulawayo. Phone: +263292261802


  • Shop number 5, 5th Street, Moonlight House, Gweru. Phone: +263542229511,+263775490990


  • 56 Herbert Chitepo, Mutare. Phone: +263779005588


  • Stand number 146, Josiah Tongogara, Masvingo. Phone: +263773363177


  • Shop No. 4, New Freecam building, Nelson Mandela Way, Kwekwe. Phone: +263772219483
  • No 105 R.G Mugabe Way, Mains Street, Kwekwe. Phone: +263772219483


  • Shop No 6, Main Street, Bindura. Phone: +263662107013


  • Itel Shop Chiredzi 631 Mopane Drive, Chiredzi. Phones: +263773523825,+263713616072


  • Shop No. 3, Mike Auto Complex, Zvishavane. Phone: +263-0772498563

Carlcare Zimbabwe Contacts