Zimbabwe’s internet landscape has been buzzing with recent developments. From Liquid Home’s revamped bundles to Starlink’s high-speed offerings, internet users have never had it this good. But now, there’s another player—Interlix, a local ISP bringing something different to the table. In this article, we dive into what makes Interlix stand out and who could benefit most from its services.
A Season of Internet Innovation
We are calling it the “summer of fast internet” in Zimbabwe. It all started with Liquid Home’s significant speed increases and price cuts with their Infinity Capped bundles. This was followed by Econet, which introduced its uncapped SmartBiz packages to all users and offered attractive price points. But the real revolution came when Starlink entered the Zimbabwean market. Customers are reporting speeds upwards of 300 Mbps at just US$50 per month.
In the midst of all this, Interlix has quietly emerged, offering a compelling set of internet packages that could find a solid customer base despite the buzz around its larger competitors.
Interlix: A Closer Look
Interlix may not have the flashy reputation of Starlink or Econet, but it brings a personal touch to its services that could be appealing to many. While Starlink is aiming to cover the globe, Interlix focuses on providing near-complete coverage of Harare, with a focus on residential and small business users. The company also emphasises customer service, offering a level of personalisation that larger companies often lack. With Interlix, you can even select your preferred router from a list of available models, a feature reminiscent of ZOL’s older service model.
Interlix uses WiFi-based Point-to-Multipoint (PtMP) technology. Instead of relying on fibre or LTE for the last mile, they use outdoor WiFi antennas that connect directly to a base station. The result is faster upload speeds, which are essential for activities like video conferencing or cloud computing. The setup cost is US$120, which includes both the outdoor unit and WiFi router. Compared to Starlink’s US$223 for the router and US$373 for the full kit, Interlix offers a more affordable entry point.
Interlix PVT LTD is a registered tradename under the companies act and regulations required by the republic of Zimbabwe. Inter-lix was started and is being driven by a group of engineers who are committed in providing high quality Services that are reliable and affordable to customers.
The company was awarded an ISP operating license from POTRAZ at the end of the year 2022. From then on they have erected point of presence around many parts of Harare emanating from the CBD. The next target city is Bulawayo which is expected to be live by the beginning of the year 2025.
The mandate is to provide unlimited internet service at the lowest rate possible
For more on Starlink’s arrival in Zimbabwe and how it compares, you can read our detailed article here.
Coverage Areas
Interlix provides extensive coverage in Harare, reaching many of the city’s residential areas. Below is a list of some of the neighbourhoods they serve:
- Highfield
- Kambuzuma
- Budiriro
- Glen View
- Warren Park
- Ruwa
- Epworth
- Chitungwiza
A complete list of areas covered can be found on their website. However, if your area is not listed, Interlix encourages potential customers to inquire, as their coverage is quite extensive and expanding.
Package Options
Interlix offers several packages tailored for different types of users. Here’s a breakdown:
Package | Price (USD) | Speed (Mbps) | Suitable for |
---|---|---|---|
WiLiX Airy | $30 | Up to 5 | Light users, browsing, social media |
WiLiX Lite | $40 | Up to 10 | Moderate users, HD streaming |
WiLiX Intense | $80 | Up to 15 | Gamers, large file transfers |
WiLiX Super | $100 | Up to 25 | Households with heavy usage |
These packages all come with unlimited data and no Fair Usage Policy (FUP). This means that when you sign up for a 25 Mbps plan, you get exactly 25 Mbps—without any hidden speed reductions during peak times. This level of transparency is not always offered by other ISPs in Zimbabwe, making Interlix a compelling choice for users looking for consistent speeds.
Interlix vs. Competitors
When comparing Interlix to competitors like Econet and Starlink, there are pros and cons on both sides. Starlink offers much higher speeds (up to 300 Mbps), but the upfront cost is significantly higher. Meanwhile, Econet’s SmartBiz package is designed for heavy users but has fluctuating speeds based on network congestion.
For more on Econet’s SmartBiz package, check out our earlier article here.
Interlix’s main advantage lies in its consistent speed and affordable pricing. Their packages are perfect for users who want reliable internet without the fear of throttling or bandwidth caps. Moreover, the Point-to-Multipoint technology they use offers better upload speeds, which could appeal to remote workers, gamers, and small businesses.
How to Order
Ordering Interlix services is straightforward. Follow these steps to get started:
- Visit the Interlix website or contact them via WhatsApp.
You can reach out to them at the numbers provided in their promotional images or email them at [email protected]. - Choose your package.
Decide on a plan based on your speed requirements and budget. - Pay the setup cost.
The initial cost is US$120, which covers the WiFi router and outdoor unit installation. - Installation.
Once payment is confirmed, an Interlix technician will schedule a visit to set up the equipment. - Enjoy unlimited internet.
After setup, you will have access to your chosen internet plan with no Fair Usage Policy.
Frequently Asked Questions
What is PtMP technology?
PtMP stands for Point-to-Multipoint communication. It is a form of WiFi technology used to connect multiple locations to a central base station over long distances, offering better upload speeds than traditional broadband.
Is there a contract period?
Interlix does not require long-term contracts. You can cancel anytime, making it a flexible option.
Are there any hidden costs?
The setup cost of US$120 is a one-time payment. There are no additional costs for equipment rental, and all packages come with unlimited data.
How does Interlix compare to Starlink?
While Starlink offers much higher speeds, the setup cost is significantly higher. Interlix’s packages are more affordable and offer consistent speeds without data caps.
Does Interlix throttle speeds?
No, Interlix does not throttle speeds. You will get the full advertised speed of your plan, regardless of peak usage times.
Conclusion
As Zimbabwe’s internet landscape continues to evolve, users have more options than ever. Interlix may not have the speed of Starlink or the reach of Econet, but it offers a consistent, affordable, and transparent service that will appeal to many users. With no data caps and excellent upload speeds, it could be the ideal choice for households, remote workers, and small businesses in Harare. For those who want reliability without breaking the bank, Interlix is certainly worth considering.
For more information on Zimbabwe’s internet options, check out our previous articles on Starlink’s arrival and Econet’s SmartBiz offerings.
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