ZOL have just announced that their Wibroniks packages are going up starting on the 21st of April. Unlike with previous hikes however, customers on unlimited packages are not being allowed to pay in advance for the month of May.If you are an unlimited customer you will have to wait until you receive an invoice from ZOL before you can make a payment.

The new prices

Customers on unlimited will be expected to fork out $2 070.

Alert customers will note that this increase comes less than after ZOL’s price increase in March. Usually price increases can be attributed to the exchange rate on the black (free) market but the rate hasn’t budged in a month and any movements have either been positive with the Zimbabwean dollar actually making some gains or the movements have been insignificant.

Culling the herd?

ZOL’s Wibroniks LTE used to be awesome until about about a year ago when ZESA powercuts were introduced. Often a powercut meant no internet connection for customers living within the affected area. However even then the connection was usable even you could connect.

The past few weeks have been something else. ZOL customers countrywide have complained of having to endure “dial-up” speeds as more and more people work from home and use their home connections. We have had days when we cannot even load the speedtest page itself!

ZOL’s response has been to offer platitudes such as we are working on it blah blah. They haven’t publicly acknowledged the likely problem either-ZOL’s LTE base stations are being overwhelmed by increased demand because ZOL oversold their service just like they did with their Wimax service.

A price increase will offer a quickfix as it will force most users to consider their usage and see some of them downgrade or even not use the service. In short ZOL is probably culling the head while making sure that their revenue is not impacted on.

You might want to stay away from unlimited internet

Not only is unlimited internet now much more expensive than before, we also noticed something else. We have used less than 100GB of internet data and are likely to fall short of this mark. Due to low speeds it might not be a good idea to fork out over two grand for dial up when you probably can do with a capped package.

Visit myZOL or use the myZOL app to check your usage before you pay for May. Otherwise you might end up paying for an unlimited package which you will never get to enjoy.

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